Bank of America Mortgage
Client Reviews on Bank of America Mortgage
Feedback:
We close out out account BYEEEEEEEE
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Great service and the people are always very friendly and helpful
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Every time I visit this Bank the lines are out the door. I spent 30 minutes waiting in line. They have one teller who is slower that molasses and the others are just standing around. PLEASE get more tellers and pitch in to help the ones that's there. Our time do matters.
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didnt gvie me my money even after i gave them my dignity
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Do not accept checks from clients from Bank of America unless you enjoy sitting on your thumbs for 40 mins. One of the many reasons I no longer bank with them. In the past I have had brokerage, savings and checking accounts in 3 different states with BOA. Truly absurd and extremely inconvenient. No way to attract new customers. Oh and after that humiliation and inconveniene they charge you $8.00 TO CHARGE YOUR $125.00 CHECK!!!!
Feedback:
No customer service. Been there sitting for a good 30minutes and the manager is just roaming around woudnt assist and some assistant manager comes out of the cabin and asks what u need and says the manager wil help and she dont even addresses you.. not even there was customers in the bank just one old lady.. very bad customer services.
Feedback:
Went to the drive thru to deposit a check. Dianne was very rude insisting she could not make the deposit with my bank card and I should go to ATM. I advised her I did not like using ATM for deposit transactions. She insisted. I asked for a deposit slip she said I could not hold up the line. I pulled around completed the slip and came back to drive thru. She was clearly still with an attitude as she did not greet me a second time and I didn't bother to speak again either. Please counsel her on providing better customer service.
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