Client Review on Bank Midwest

Feedback:

My husband and I had accounts with them for quite some time. When we moved and shut down our joint account, our insurance tried to auto draw and they re-routed it to my husband's old personal account. We didn't know they re-routed it and we thought we took care of the problem when we switched payment methods with our insurance. Instead, they kept an overdraft fee on the old account and waited until it racked up over $200.00 in late fees, shut down the account and reported us to the checking bureau before even trying to contact us. I must day I am very disappointed that they would treat loyal, long time customers this way. We will never bank with them again and have told all our family and friends to avoid them.