Client Reviews on Bank Midwest

    • 3.0
  • 2 Reviews

Most helpful positive review

0 people found the following review helpful

By Heather Norris Mar 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Emma Lawson Oct 16, 2015

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Feedback:

Friendly staff. Never had any issues banking with them, I have been a long time customer over 15 years. Great service!

Feedback:

My husband and I had accounts with them for quite some time. When we moved and shut down our joint account, our insurance tried to auto draw and they re-routed it to my husband's old personal account. We didn't know they re-routed it and we thought we took care of the problem when we switched payment methods with our insurance. Instead, they kept an overdraft fee on the old account and waited until it racked up over $200.00 in late fees, shut down the account and reported us to the checking bureau before even trying to contact us. I must day I am very disappointed that they would treat loyal, long time customers this way. We will never bank with them again and have told all our family and friends to avoid them.

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