Client Review on Balboa Thrift and Loan

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My wife and I went to Balboa Thrift and Loan in Chula Vista to open a CD. It turned into a huge process. After approximately one hour we decided that we did not want to do business with this bank. The people there were unlike any bank employees we have ever dealt with. We have opened multiple CD account with many different banks and we were always treated with politeness and in a courteous manner. These people had absolutely no consideration for us, the customer. Their entire attitude was condescending and inconsiderate of our time, but it was more than just the time. It was a series of small things, like asking us to adjust the blinds and not offering us coffee and expecting us to have our own pens to fill out their application. It seemed that they felt they were doing us a favor by opening an account. They were incompetent and unprofessional in several ways. Bottom line, do not do business with Balboa Thrift and Loan.