Client Review on alsflagstaff.com

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After having okay experiences in the past, I have to say Jess/Jessica’s Service is lacking in both courtesy and professionalism. We first spoke after I received a certified letter from Lori and I called in. She stated she was a supervisor but after we couldn’t resolve the problem with my sons permit and I found her answers to not apply I asked to talk to Lori. I repeated I would rather speak with Lori or Jessica’s supervisor and she repeatedly told me she was A supervisor. Now after receiving another letter (not certified) stating my sons new permit has been canceled (due to their mistake) and that I would have to deal with MVD I called back. I left a message with someone asking LORI to call me back (she again signed the letter). Within minutes Jessica was calling telling me I said I wouldn’t comply (didn’t happen) and that I had to deal with MVD. I reiterated I wanted to speak with her supervisor or Lori. She talked over me on numerous occasions and then yelled at me when I talked over her. She hung up on me twice. I assume I won’t get a call back from Lori or Jessica’s supervisor, whomever that may be. So I will take off work and pay ANOTHER fee to get my sons permit due to their minor mistake and Jessica’s gross unprofessionalism.