Client Review on AppFolio, Inc

Feedback:

My company has been an AppFolio customer for over 6 years. Since the beginning, I've found their customer service to be outstanding. We don't send in a lot of help requests, but the ones we send are responded to promptly. I've found their product development team to be very interested in my point of view and experience, and I've been able to give feedback on in-process feature changes. Additionally, there is not upcharge for ACH payments or extra functionality. It's all included in the software. I'm very pleased with the software and service, and I'm excited to see what features they add next.