Client Review on Anovia Payments

Feedback:

Anovia Payments has shown to be dishonest and extremely hard to communicate with. We are a church and signed up with them for easy giving. It has been everything but easy. We haven't used the system for over 2 years, but still keep receiving charges. I was told when I set up account that monthly fees would be approx. $10 a month, we are not using it at all, and are being charged 50-70 a month. I have never been so frustrated or disappointed with a service. Also, I was told verbally when setting up the account that if we ever need to close it, and would not be going to another service, it would be easy. Instead, I discover an almost $500 termination fee that does not decrease with time. When I call, it is always..."some one will call you back within 24 hours". My time is limited and this is unacceptable.