Client Review on Andrews Federal Credit Union

Feedback:

Called customer service a few weeks ago b/c the due date on my auto loan was incorrect. The form that they emailed me wouldn't open so I went to this location to sign in person. First, I sat for 2 hours until I asked for help, then the guy who finally helped me made me sign a paper copy and said he would send it to the loan department. I called in today b/c it still hasn't been changed and I get told that there is nothing on file for my request to change the date....such an inconvenience.