Client Reviews on Ameris Bank

    • 2.0
  • 5 Reviews

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By Pretty Black84 Oct 16, 2019

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Feedback:

Don't really visit the place. Must been something job related with our deposits. But the staff was nice and helpful when I went there

Feedback:

They ALWAYS have an issue with the ATM and when you say something about it the tell has a smart remark. I said to one teller that I was actually thinking of going to another bank and her response was " I think that's what you need to do. " Very dissatisfied with the service of this bank anymore.

Feedback:

Sent checks to an old account during bank of America transition... and now they have charged a man with fraudulent activity on my account. He's currently been charged and me as well as Ameris bank are listed as victims. Yet Ameris bank has reported to chexsystems that I owe them a balance on an account that I never opened. Called in and got one agent that wasnt knowledgeable at all and I called back and got another agent that was rude cut me off and spoke over me. Worst customer service I've ever came across.

Feedback:

Check out all options in the area and then decide on where to bank.

Feedback:

I had been told that as a Bank of America customer I would have no problem with my direct deposit information during the transition. It was the only reason I stayed through the transition to Ameris. Only to be called from my job that they would need my new information for my direct deposit. I was told twice prior to the transition that there would be no problem at all. Then I called Ameris Bank customer service to be kept on hold for 30 minutes. Then someone thought I wanted a Spanish interpreter when I speak English perfectly. I was kept on hold even longer. Only for the person who took my call to find out he speaks English even though she heard me the first time.Then she goes into how they are having a problem with many jobs not accepting the transition notice with the account/routing number changes. She was no help at all. I've decided to close out my account with Ameris Bank and use another bank. This is ridiculous firstly in how you deal with customers and secondly in how calling my local bank leads me right back to Ameris corporate customer service.I will never use this bank again. And I say that as someone who has never had a problem with Bank of America or any financial institution!

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