Client Review on America First Credit Union (inside Harmons)

Feedback:

I think a One Star review is way too generous to give to this AFCU Branch! I went into this Branch to cash a check written to me by my Wife who has an account with AFCU. I have never been treated so poorly by a financial institution as I was at this Branch! Honestly I felt like I was some kind of Criminal! I was told because I was not a member of this financial institution I was "Required " by federal law to show 2 forms of ID and to give them my right index fingerprint. I refused to give my fingerprint stating I felt it was a violation of my right to privacy! I was told that if I would bring my Wife in, or open an account at AFCU with that check they were refusing me service! This was the Branch Manager speaking to me! She also told me that I was welcome to take it to my own "Financial Institution" (which is a direct competitor) to either cash it or deposit it. I was told that since I was not "A Member" they had no obligation to me! I was also told that they would flag my Wife's account with a note! Whatever that meant? Bottom line; Very poor customer service!