Ally Financial Inc
Client Review on Ally Financial Inc
Feedback:
Worst customer service ever!!!!!!!!! They first messed up appling a payment, it took me a month of constant calls to get them to fix their mistake. Then once the car was paid off, the had our DOT send them the title. In turn they say they sent it to my insurance co. (unsure why that happened) my insurance co. said they never recieved it. They ordered a duplicate because I said I wasn t paying for their error, they said it would take 4-6 weeks. I called our DOT they said 7-10 days. I called back and told Ally and after a little over 2 weeks they said oh yeah they had it. Now they said they were going to over night it Fedex. I didn t receive so I called again. They said that they don t know why but it was sent out 2 day its been 4 and still not here. No one has phone numbers to the main office. DON'T DEAL WITH THIS COMPANY.
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