Client Review on Alden Credit Union

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Having worked with just about every bank in western Massachusetts at one point or another, I have to say Alden is second to none. Throughout the years I have worked with the bank staff on everything from car loans to business loans, construction loans, home equity loans, mortgages etc. Their common sense lending practices have made life so much easier for me personally and in assisting in the growth of my business. Whether it’s working with Mark to get a car loan done quickly or Ana to meet both my business and real estate needs, Alden is truly second to none in the area. Even my office manager raves about the tellers at Alden saying they are the friendliest she’s ever experienced. In my 10 years or so with the bank they have absolutely met and exceeded my expectations. If ever there was an issue or a hiccup, Adam has personally stepped up and did everything in his power to help out not only myself but many of my referrals and clients. Over 10 years and hundreds of transactions with the bank, it’s rare not to have anything negative to say about a bank and their staff. Nothing is ever perfect but I can honestly say that Alden has gone above and beyond to fix and help as much as they can to meet all of my banking needs. I appreciate Adam and the staff that he and the bank have assembled. Keep up the good work and I look forward to working with this bank for years to come.