Client Review on Aldelo, L.P.

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I have had the Aldelo restaurant point of sale software for over 7 years. The software functionality is average but the technical support is a scam. Technical support lacks knowledge of their product and you will need to call 4 to 6 times to get service and each time you will spend over 45 minutes waiting for a tech to answer the phone. What they want you to do is pay for a service that should be part of your purchase and if the software has a defect from the inception of the purchase and you dont find it .... you need to pay to correct their error. I am extremely dissapointed with their lack of customer service in resolving matters. When I purchased and invested money in your software it was with ease however, to correct your own defect and find resolution to my issues with your software its a nightmare.