Client Review on Alamo

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I reserved a SUV back in February 2017, I again modified the reservation I think in May or early June, it may have been closer to the date in question which was June 30, 2017 (my actual pick up date)June 29th I received a call from some girl whom I don't remember her name, but it damn sure wasn't Desiree because I asked.. The lady told me she saw I changed from a SUV to a car and was that what I wanted? I informed her that yes the car is what I decided upon because there was only 2 ppl going instead of the 4 I had planned for back in February.... She said she'd have the car ready for my noon pick up on June 30th which by the way was the next day.. I arrive and there's two guys, one I have NEVER seen and the other was Stuart who has the absolute WORST customer service skills I've EVER seen, as well as attitude.. I've been renting from his Alamo since they opened and this has to be the WORST of the WORST! Not only did they not have my car that the lying woman said would be there but their attitude about NOT having it was very UNPROFESSIONAL! I walked out the door saying loud enough for them to hear me,"These are the most IGNORANT ASS MF PEOPLE I've EVER seen in customer services."And I meant it! The lady wasn't there she went to lunch! So you couldn't ask those two dummies any questions because they were too rude and one was arguing with a woman about giving her a smaller car than what she wanted!Jaimie isn't the manager any longer and without Desiree on board (if she still works there), I was w/o a car that was reserved back In February!!! How stupid can one be to say the day before that the car will be there and then at pickup time it isn't... I took my business back to Enterprise and Alamo will NEVER get ANY business from me EVER again! In the future Stuart, the other wild hair little boy, the young lady that called and lied to me and whoever manages this place, if you don't have the vehicle one ask for you're supposed to accommodate them still with the next one up for the same price, we are the reason how why you get your bills paid! The customers! Lose your ugly attitudes and be more aware of how Customer Service is ran! The only reason they got one star is because you can't leave it blank! People spend your money someplace else this ALAMO that used to be good has now fallen to the gutter!!!! Wanda McGee