Client Review on Air Force Federal Credit Union

Feedback:

Been the member for eight years, signed up right out of basic training. Where do I begin? First, the loans - had two cars finance through them, never again. They are stingy and give higher interest rates then other vendors, USAA will give you the money you ask for at lower interest. Second, predatory attitude towards customers. On the second loan I did through them they did not have the proof of insurance they needed. I was deployed at the time they realized it. The car was, of course, insured through USAA. They ended up shutting down all my accounts without emailing me a single time - they tried to call only. I was unable to buy anything for a week. Had to borrow shaving cream from people. The only reason I am still with them is because of all my bills being set up already. Save yourself a LOT of grief and go with USAA.