Client Review on Air Force Federal Credit Union

Feedback:

Been with this credit union since I was a child, my grandfather was the one who set up my account. I remember having such an easy time using the services and being able to call day or night whenever I had an issue with a stolen debit card or locked account. Now God forbid life happens after 5 PM. I hate that when I've lost my debit card I have to WAIT till 9 AM to protect myself or WAIT to 9 AM to access my own balance if I get locked out. What happened to that fantastic customer service?