Client Review on Air Force Federal Credit Union

Feedback:

They are stuck in the 70's or something. I financed a vehicle here because of the low interest. I didn't like the way they apply payments. You have to transfer the money from your account 3 days before the day you want it to apply. Their website is so old, it is always a time consuming process to pay the payment. I typically pay more than is due, but they do not apply the additional payment to the next payment like every other bank I have dealt with. I asked and they told me they do not allow an account to be paid in advance, so that was not good. Once you close your account, you will have to write a letter to request them to close the savings account they made you open to get the loan. There are other banks with much better service and a few pennies a year isn't worth the headache.