About - Air Academy Federal Credit Union

Overall Feedback:

Tl:dr AAFCU will raise your payments without informing you. Had a car loan through this company for less than a yeah. Have had to call them every month so far because of the low quality of their app and other issues. The latest one was them throwing me on their own insurance program without telling me, almost doubling my car payment. Also I already had insurance and again no one informed me. Also there employees are very unknowledgable and rude ( I went in for an app issue and the guy helping me was convinced before even really talking to me that it was all just user error) and customer service usually has to call you back because they have to “ask someone.” If you have the choice to finance through this bank, don’t. I have full intention of refinancing with a more reliable bank after I move.