Affinity Plus Federal Credit Union
Client Reviews on Affinity Plus Federal Credit Union
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Always the nicest most accurate service and always friendly helpful people!!!!
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I came in to exchange my USD to Euros for a trip, and Cricket was very helpful! Kudos on the excellent small talk, too.
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Love my Credit Union! Not too many banks you can walk into today where most of the staff remember and know you by name. Affinity is no means small but also not big. Great Job at retaining good people, other banks seem to have a revolving door with front line staff, not here. Can't beat their auto loans and home loans could be better but are competitive. Where can they improve? Need a better dividend savings or certificate, the current ones are not as competitive as St. Cloud Federal Credit Union. Friend banks at St. Cloud Federal which is why I know, however they also don't have some of the perks that keep me a customer at Affinity.
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I don't even know where to start. set everything up over the phone to get a loan so we could literally walk in and take care of it. apparently there was no record of it and or the appointment. the reason we took care of everything ahead of time and make an appointment was because we are far away and so was the person that met us at the bank to receive the money, in the opposite direction. then there was no help that could be done. 3 people drove to the bank and received no help. so I asked if there was anything they could do and they were closing to soon apparently to do 5 minutes of work when there was 30 minutes til close. I could go on. very disappointing on all different angles.
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I would recommend for everyone the best 💗 especially the staff😍
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Great place to be always!! I love the way they welcome you every time you go!
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My experience with Affinity has been nothing short of amazing. Couldn't ask for a better place to bank. If you're banking somewhere else, you're missing out.
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Best banking experience. And the best bank at St. Cloud
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Could have better hours, otherwise it is a great place and great staff.
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Been banking for a few years, and Affinity is amazing. They do banking super well, and tailor it to the member, not the Credit Union—simple things like transferring money from savings to checking automatically rather than charging an NSF fee, or putting my check in before they withdraw so that I don't overdraft, to bigger things like printing me a new debit card immediately or offering the ability to take percentage points of loans using points.They also have a charitable arm that helps local causes, and encourage members to help out (awesome!). They offer rewards that can be redeemed for anything from free checks (I've never paid for checks) to certificates.
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