Client Review on Advantis Credit Union

Feedback:

They cut off funds more than once when I visited Canada (and because I didn't remember my member number) I literally had no access to money during a trip. The unhelpful person on the phone told me that I should just borrow money from my friend ?!? However they allowed $12,000 in fraudulent charges to go through when someone hacked my paypal account, never shutting off my account until my checking and savings were wiped clean. It later got resolved but I had no money for 5 days while the money got returned from PayPal. In my last annoyance they do not have the ability for me to direct deposit into someone else's bank account. I want to be able to direct deposit rent into my boyfriends account and I have to fill out a paper form each time to do so (or make it recurring). Seems archaic. Their security is overly tight on some things (consider Canada high risk despite my traveling there frequently) then they miss huge items (I don't make $12,000 in electronic purchases in 30 minutes). Therefore after 3 years I am finally done and looking for another CU. I do not recommend this CU at all, they have caused me a lot of annoyance.