Client Review on Advantis Credit Union

Feedback:

Needed to resolve a paperwork issue with my account. Went to the branch as issue required signatures and official photo IDs, etc. There were half a dozen teller windows open & busy with another half a dozen people in line. I was told that in order to meet with an account officer I would have to wait in line for teller....to put my name down on a list....to wait for an account officer? Seriously? I have to wait in the teller line, with all of the folks doing banking transactions....to get my name on a list? For goodness sakes, put in a "take a number" kiosk in the lobby. Or a podium with a notepad and pen and people can sign in like waiting for a table at a busy restaurant. This is not rocket science. I went to the downtown branch where I was helped expeditiously.