Client Review on Advantis Credit Union

Feedback:

Advantis financed our trailer and they didn’t tell us that we need to have separate insurance for it and after 5 months we got a letter that we need to pay $5000 for insurance. When I called the bank and asked why they didn’t warn us, hey were very rude and said that it’s my problem and that I should of read all the contracts even though no one warned me about anything having to do with insurance. When I did make an insurance, they still charged me $3000 for the months I didn’t pay. And now my payment is doubled. This is the worst bank I’ve ever worked with, very rude people and terrible customer service. They don’t care about their clients, they just want the money.