Client Review on Advantis Credit Union

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Stay away from this credit union. I'm giving two stars because the people I have dealt with there have always been really nice but that's where it ends. First off, the online banking experience is absolute junk. If you get locked out of your online banking you have to call customer service to get your account unlocked and to have the honor of being able to change your password. Need your customer number? Good luck. The online banking interface is so unintuitive you'll need to call customer service to find that as well. It will be buried under 4-5 tabs under some inconspicuous title that no person outside of banking could possibly know. (mmic, or maybe was it your rccic number? Who knows, it only makes sense if you are in the industry I guess). And then there is the outrageous loan program. You would think being a customer of a credit union would be to your advantage. That is the whole reason I became a member. But you would be mistaken. Do yourself a favor and avoid this place terrible financial institution.