Client Review on Adams & Assoc Ltd

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Very unhappy with dealings with Adams & Associates. My son used this concern for his taxes last year and I called to make his appointment for this year. I spoke to a woman named Brenda who said they could do it for $140.00 the same as last year. When my son had his appointment they charged him $170.00. I told him I was told by Brenda that they would do it for $140.00 same as last year. I called in to discuss and the woman I spoke with was somewhat argumentative with me. Her approach was far from professional. She did agree to have Brenda call me to discuss the matter further. Brenda just called and totally denied having told me she had said they would do it for $140.00. I would have felt better had she said I made a mistake but she flat our denied that we had the conversation on price. I will dispute the $30.00 difference with this outfit and rest assured my son will be going elsewhere next year. A mistake is one thing, a lie is another. These people are not operating in an ethical manner.

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