Adams & Assoc Ltd
Client Reviews on Adams & Assoc Ltd
Feedback:
Do not waste your time with Adam's & Associates because the owner will not waste his time to discuss their customer's concerns regarding their service. They do not return customers calls or keep customers informed about their return should there be an issues. Adam's & Associates had an issue efiling my return so instead of letting us know, they just sat on the return paperwork for 6 weeks until I called. I just happened to call TODAY with concerns letting them know had not receiving my refund (it probably would have been long if I hadn't call them back on one of their many non-returned calls) To my surprise I found out on the call today that they had an issue when trying to e-file my return, 6 weeks ago. They informed today that is "my responsibility" to file. When were they going to let me know?? I just hope I not to late.
Feedback:
Last year whomever did my taxes reported a totally different amount than was on my W2 and I now owe the IRS a few thousand dollars. When I asked them for help, all they said was they would refund me for last year. And that was through a secretary, not even the accountant called and apologized. It took me 3 other people to explain all they had to do was submit and amendment. The worst service, and absolutely no care for who they do taxes for. Just numbers, wrong ones at that. Didn't even offer to redo my taxes from last year and offer to do them this year for free. Never again.
Feedback:
I have been using Daryl for years- almost 20. He is fast accurate and tells you what you need to maximize your return or minimize losses. The items we forget about. You don’t need the fluff ( that’s their decor) you need the knowledge and you’ll get it here!
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Been going here for years, great service
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Came to them with an out-of-state issue, and they had no problem helping me through the process of filing between two states. Would definitely recommend to my family in PA and NC.
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Very unhappy with dealings with Adams & Associates. My son used this concern for his taxes last year and I called to make his appointment for this year. I spoke to a woman named Brenda who said they could do it for $140.00 the same as last year. When my son had his appointment they charged him $170.00. I told him I was told by Brenda that they would do it for $140.00 same as last year. I called in to discuss and the woman I spoke with was somewhat argumentative with me. Her approach was far from professional. She did agree to have Brenda call me to discuss the matter further. Brenda just called and totally denied having told me she had said they would do it for $140.00. I would have felt better had she said I made a mistake but she flat our denied that we had the conversation on price. I will dispute the $30.00 difference with this outfit and rest assured my son will be going elsewhere next year. A mistake is one thing, a lie is another. These people are not operating in an ethical manner.
Feedback:
Horrible people! DO NOT GO HERE! Thanks to them we were audited resulting in fines and back taxes. The one and only time we went here!
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Friendly and knowledgeable staff. Always accommodating as far as appointment times. Have used their services for years without any issues.
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I would not recommend this place. Had Daryl Adams the owner do our taxes. He made a big and rather obvious mistake that you would expect from an amateur not a CPA. I found the mistake myself. When I first found the mistake I called to bring it to his attention. He did not apologize just an "oopps oh well". We have made follow up phone calls to try to be sure the matter has been resolved but he has yet to return our call. It has now been several weeks.
Feedback:
Made mistakes on my return. I received a letter from the IRS the following year and had to go to a real CPA and have it fixed. It ended up costing me more money in the long run (and more time).
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