Client Review on American Automobile Association

Feedback:

Car service portion of AAA North Plainfield doesn't even deserve 1 star. I brought my car for my 10am oil change appointment last week. At 10am when the store opened, no one was there yet. There was a line of people waiting to get in. My car was not looked at until almost 1pm. Remember, I had a 10am appointment. They called to tell me that in addition to the oil change I needed front and back brakes and rotors. When I declined the almost $1200 service, the service rep proceeded to attempt to bully me and scare me into getting the service done. I was basically told that my car wouldn't stop while driving out of their garage. After a 15 minute attempt to take advantage of me, I still declined the service. Fast forward a week and I bring my car elsewhere for new brakes. The mechanic brought me the brake pads to show me that yes they were worn, but in no way were any of my brakes dangerous. This was AAA attempt to bully a female because they thought I didn't know any better. Never again will my car be brought to your service facility... never again will you have the chance to try to bully me into spending money on unnecessary service.