American Automobile Association
Client Reviews on American Automobile Association
Feedback:
(Translated by Google) Very good service (Original) Muy buen servicio
Feedback:
Great service. Great customer service. Prices are reasonable. Would recommend to others. It's the next best place to go to then the dealer.
Feedback:
The personnel there are very professional and courteous. I bought my vehicle there to be serviced for a specific reason. They actually discovered a safety issue which could have been deadly. My steering and sway bar linkage was totally broken out of place. They did not want me to leave the facility without it being fixed. They actually stayed over one hour past closing so that I could have my vehicle that evening. I highly recommend that facility.
Feedback:
I bring my Toyota Prius here they do great work and have a good friendly staff that greet you when you walk in. Thanks guys
Feedback:
Brought my Bmw here to get my summer shoes on and they did a great job
Feedback:
Had brought my daughter's car in for service, appointment was scheduled prior, they took her car back as soon as I walked in and the job was done correctly and they were very thorough and everyone was so pleasant to deal with in the store while waiting.
Feedback:
I wouldn't even give 1 star if it were an option. Had a 1pm appoinment and my car did not get pulled in until 2:20pm. I arrived 10 minutes early out of respect for other peoples time and unfortunately that courtesy has not at all been returned. This lack of professionalism is completely unacceptable. Once the service of wheel balancing, alignment, and oil change is complete I'll post another review. Thanks for wasting my time AAA.
Feedback:
If I could, I would rate this place a negative star. I waited over 2 hours - with an appointment- for an overpriced oil change. Don't come here just because you're a AAA member - you only get about 5 bucks off. Grease monkey worker conspicuously left fingerprints all over my touchscreen, made my steering wheel greasy, and inflated my tires to the wrong pressure. Do yourself a favor and save your time and money by going elsewhere.
Feedback:
Car service portion of AAA North Plainfield doesn't even deserve 1 star. I brought my car for my 10am oil change appointment last week. At 10am when the store opened, no one was there yet. There was a line of people waiting to get in. My car was not looked at until almost 1pm. Remember, I had a 10am appointment. They called to tell me that in addition to the oil change I needed front and back brakes and rotors. When I declined the almost $1200 service, the service rep proceeded to attempt to bully me and scare me into getting the service done. I was basically told that my car wouldn't stop while driving out of their garage. After a 15 minute attempt to take advantage of me, I still declined the service. Fast forward a week and I bring my car elsewhere for new brakes. The mechanic brought me the brake pads to show me that yes they were worn, but in no way were any of my brakes dangerous. This was AAA attempt to bully a female because they thought I didn't know any better. Never again will my car be brought to your service facility... never again will you have the chance to try to bully me into spending money on unnecessary service.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
