Client Review on Zions Bank West Valley

Feedback:

I sat in the drive through waiting 15 minutes for my check to be cashed. When I pressed the call button the older Hispanic woman came back to rudely tell me "you just need to wait okay!" Someone came back 10 minutes later a younger Hispanic girl with long straight hair to tell me that my check couldn't be cashed but couldn't tell me why. They told me they had to verify the check. I called my payroll department on my way to another branch. They cashed the check without hesitation. When the payroll manager called in they told him they had no idea why the women wouldn't cash the check. Horrible experience. Zions should be ashamed to provide that kind of service.