Client Reviews on Zions Bank Roy

    • 3.0
  • 8 Reviews

Most helpful positive review

0 people found the following review helpful

By Hollie Irsik Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Gerrardas Doesburg Oct 16, 2017

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Feedback:

Great staff! Very helpful and knowledgeable! Will come again!

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I have been a customer of Zions for over 20 years. They ate professional and very helpful

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5 bucks to cash a check

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What most people don't realize this is a training branch so it will be slow with out this bank we wouldn't have any

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The whole branch in tellers are very incompetent. I tried to set up an automatic payment for my credit card coming out of a different bank and now I have a late fee in my account has delinquent because the tellers promised me after I verify three times with them that the payment was automatically come through. Now I called the customer service number and they told me they can't do anything about it because the account is delinquent (because of their mistake) they are unprofessional and rude. And very incompetent about what they are doing and the policies and procedures. They are very unprofessional . I am not happy and will not be banking with them much longer.

Feedback:

Unlike some other experiences reviewed here, I absolutely love this branch. They have always been SO kind and professional to me and my family. I have never had a significant wait outside of normal busy times in the 7 years I have been going to this branch. They have helped me with applying for loans, business accounts and personal needs. I am thrilled to have this branch as my home branch!

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Every time I go to this branch there is only 2 tellers working and only 1 person in the drive through and it is a 25 min literally experience just to make a deposit. Need to pick it up Roy branch...never going here again.

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People are not so nice here, I find it was unprofessional the attitude I was given from one of the tellers, upon returning again I received the same bad treatment. Im going to the branch in South Ogden from now on

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