Client Review on Zions Bank Provo Region

Feedback:

I used Zions when I was in high school and college. Shortly after I got married I tried closing my account with them. More than 2 years ago I zeroed out everything. They told me it would close automatically after a certain amount of months. Just this morning I received an email from them saying I had a statement. The customer service said it should have been closed but I would need to come in because it didn't do it automatically. I have things to do, bringing in 2 small kids into a bank I don't even like is the last thing I want to do.