Client Review on Zions Bank Nampa/Karcher Road

Feedback:

Terrible customer service never got my problem solved and they keep saying that it isn't their fault that a pending transaction that was supposed to fall off my account didn't and that I now have insufficient funds fees also they did provide a complementary refund for on of the fees right after that before any other transactions occurred (within a day) they added more fees!!!!!!!! THEY NEVER TAKE RESPONSIBILITY!!!! I hope they will make a better attempt to make it right if they do I will be glad to update my review to 5 star!