Client Reviews on Zions Bank Midvale

    • 2.1
  • 15 Reviews

Most helpful positive review

0 people found the following review helpful

By Sharon Santana Oct 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Landon Holm Feb 16, 2019

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Feedback:

How foolish of me to come to cash a check at a bank that I am not a customer the check comes from Zions Bank but yet they are going to charge me a five dollar fee I guess I’ll never be a customer of Zions bank because I don’t believe in treating people that poorly I should’ve went to my credit union what a dummy.

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Worst bank ever. They are always understaffed and the staff that’s there are the slowest. I would never go to this one but have no option as this is the only zions in the area. Also, they lack customer skills and are rude.

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Ellos siempre ayudan a la gente desde las cajeras hasta la mánager muy amables para atención al cliente y el Banco 👌

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ATM was not working and was in line for 32 minutes before getting waited on. Terrible service.

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Get with the times...horrible bank!

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Make you drive extra 30 minutes to tell you they cant let you withdraw any money.

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This place is a joke all the females there seem like there always on their period. I asked to make a deposit with id only because that's the type of account I have and it didn't seem to register even though I've routinely done this for about a year. To top that I felt racism at that location because the original teller didn't return but a lady speaking Spanish did. I've never felt so offended! my first language is English and they want to discriminate. Stay far away from this place unless you want poor customer service and racist tellers.

Feedback:

The service here is wonderful and personal. The staff is very helpful and always go out of their way. Joel, the branch manager, is excited and knows the customers on a personal level. The tellers are very kind and do all they can to assist. Overall, a wonderful Zion's branch.

Feedback:

MUY MALA LA ATENCION !! LA SEÑORA MARTA MELENDEZ NO SABE ATENDER A LOS CLIENTES , PARECE CANSADA ,ESTRESADA Y NO ES PACIENTE . CANCELARE MI TARJETA DE DEBITO NO ME SIRVE TENER UN BANCO DONDE NO TE ATIENDEN BIEN .SOLO A LOS DEL AUTO LE ATIENDEN RAPIDO ..Y DEJAN ESPERANDO MUCHO TIEMPO !! ____________________________________I WILL NEVER COME BACK !! THIS IS A BAD ATENTION !!

Feedback:

Zions bank is a complete outdated banking establishment... 1-Be warned anyone looking for cancelled checks, you must first search through ALL your bank statements. Write down the check number then go into the bank and give those numbers to an account manager, then wait up to 3 business days to get copies of the cancelled checks AND be charged on per check that you have them pull. Even on a business account that has a $2 monthly paper fee with tens of thousands of dollars passing that account everyday!2- Be warned anyone who has had an account that has had fraudulent charges on it. You will not be credited that money back into account even AFTER you sign an affidavit in person and they have validated it was fraud... yes you guessed 3-5 business days till you can get that money in your account. And if you have any direct withdrawal i.e. Car payments coming out you MUST call your branch manager and beg him to cover it BEFORE 10 am the next day.* If your on vacation out of Utah or even out of the country GOOD LUCK!! 3- Be warned anyone/secretaries trying to make a definitive time for a business owner to stop by in person and pick statements or canceled checks on an account. Marta specifically at Midvale branch will put you on hold, and then tell another account manager that "She hung up on you because your name is not on the account "... *** I was a customer for 17 years (3 accounts)**My husband 2 accounts for 8 years Do they KNOW who keeps them in business?If Zions has any customer service whatsoever, I would be happy to explain in greater detail. Please note I will cut and paste this review to any and all other social media sources I can. To protect other consumers from this banking institution.

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