Client Reviews on Zions Bank Kearns

    • 1.5
  • 28 Reviews

Most helpful positive review

0 people found the following review helpful

By Dominic Martinez Jun 16, 2019

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Most helpful critical review

0 people found the following review helpful

By John Simmons Aug 16, 2019

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Only has two tellers working in Saturday

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Waited over 20 min just to deposit money.

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Slowest bank EVER!

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Friendly guy helped me at first and then had me go to this lady that seemed frustrated at another customer, ignored me after being told to switch my pin. Horrible customer service. Never did like this Zions bank.

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This branch is horrible. 7 to ten days for a new Debit card. Or $25.00 for 2 days shipping for a Debit card. They don't know how to set a pin for your Debit card. This is a massive joke. Employees just standing around while there is a big line. If I could give zero stars I would.

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Unfortunately I have to give one star, they deserve "0" just few branches open Saturday, I stayed in drive thru for almost half hour. They are the worst.

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Probably the worst bank I've ever known. I've never waited less than 15 minutes for a teller and after getting to the teller's window, more often than not they don't know how to help me. AWFUL!!

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Not my bank. Went thru drive thru to cash small check of a friend. Waited 15 minutes in drive thru as I was told people were first in the lobby. Person was apologetic which is ok. But 15 minutes to cash the bank's small check?! Drive thru is supposed to be fast. Quite strange. Not a good omen if I were a bank customer or prospective customer.

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Autopay charging me fees for a payment I already made. Wow zions bank is dumb.call center couldn't help me so I had to come to the 1star branch.

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Everytime i come to any zions bank i wait ay least 30 min in the drive thru before being helped and most of the time im the only one going through the drive thru. and then wait another 10 to 20 mins before my transaction is complete.

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