Client Reviews on Zions Bancorporation

Feedback:

What a disappointing experience. I had heard that Zions Bank offered quality service, and so, starting my new ventures in Utah, I opened accounts with them. The Zions Bank online banking platform is mired in outdated 1990's technology, with a very poor interface and confusing and poorly planned programs. For example, I opened an account and thought all was well--until I tried to wire out funds from that account. NO! You have to sign paperwork to be able to wire funds, and they need "wet" signatures--unless you fax it in! What is more 1980's than a fax? Do any of you have fax lines? How is that a superior document to a scanned PDF? Yet they WILL NOT let you email a scanned PDF of the same document. What do they prefer? MAIL. How ironic is it to MAIL "wet signature" documents via US Post--guaranteed to be received in no less than 10 days--to the Online Banking Center at Zions Bank. In the meanwhile, I'm trying to wire funds to increasingly impatient customers, and trying to close multiple deals--with NO HELP AT ALL from Zions Bank. I was told that their IT department WILL NOT SPEAK WITH CUSTOMERS at all. That tells me that they are a lazy bunch mired in outdated technology and literally "mailing it in" to make a paycheck. Frankly, THEY SUCK. If you're trying to do your business online, I have a strong suggestion to take your business elsewhere. If I had known this, I never would have opened accounts with Zions Bank.