Client Reviews on Your Loan Depot

    • 2.7
  • 3 Reviews

Most helpful positive review

0 people found the following review helpful

By Irma Hernandez Oct 16, 2017

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Most helpful critical review

0 people found the following review helpful

By Eduardo Carrasquillo Feb 16, 2019

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Feedback:

Bad records keeper. Charge late fees by mistake and you must paid before they can fixed... ha...

Feedback:

Really crappy customer service. I talked to a lady around 1 pm and she said she would call my mom so she could send a release of a title. They never called her and ignored her calls with me sitting there with my mother while they were still open. I called and they answered and I asked why they never called her back. They said the woman I talked to left at 3. And I asked why was my mother's calls ignored she asked when she called I told her 5 mins ago and she called my mother a liar. We haven't had a lean on my moms cat in 2 years and when my mom gets in a wreck they claim they have one then claim they don't then claim they did again and that we messed something up. We haven't had to deal with them for this long and I hate that I had to deal with these people now.

Feedback:

A GREAT PLACE TO GET A LOAN I HAVE BEEN IN A BINE MANY TIMES AND I GO AND THEY HAVE ALWAYS HAVE BEEN VERY VERY HELPFUL ESPECIALLY MRS JOSIE DELOAN. I HAVE BEEN DOING BUSSNIESS WITH THEM VFOR MANY YEARS THANK YOU LOAN DEPOT

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