Client Review on goldjeweler.net

Feedback:

I needed some links taken off my Invicta watch, and I thought I was really lucky when I found this place was offering that service for $8-12 (compared to everyone else offering the service for a minimum of $15). I took the watch in and the employee worked on it for about 15 min and said it was stuck and that he needed the watchmaker to come in tomorrow and look at it so I left it with them until the day after. I come in the next day, and the employee tells me no links were able to be removed but they ended up breaking their equipment, so I needed to pay $12 for their mistake! I end up paying the $12 for nothing, and he says I need to contact Amazon because they’ve never had a problem like this. He also mentions not to go to another jeweler because it’s a problem with the watch. I took the watch to ‘It’s About Time’ off Medlock Bridge and the manager there was able to take the links off and give it back to me in 5 minutes. Never coming back and I wouldn’t recommend them for anyone. PS I gave them 2 stars because the employee was friendly