Whitestone Financial, Inc.
Client Reviews on Whitestone Financial, Inc.
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Ok, so I want to say that I do not have a loan with this company but a family member of mine does. I have power of attorney and make all of her payments. I have it set up through my bank to send the payment out to be received 5 days before the due date. They called me on 8 different occasions to see if I could have the payment in earlier and then call my bank to verify that the check is good. What! Then, on several occasions, the vehicle was turned off while she was driving and we had to have it towed because we could not get ahold of anyone and each time we were told it was a mistake. Yet they refused to pay the two towing bills. There is one lady there who is horrible. I cannot believe that she could get a job anywhere with her behavior. Finally, they also have reported to the credit bureau that the payment has been 60 days late 5 times. I just retained an attorney today. I have taped conversations that you would not believe. They are not going to let someone go 30 days late much less 60. They owe me 176 dollars as well as they need to fix my aunts credit. That is a definite no no. I have proof it is paid on time every time. If you need financing for bad credit, PLEASE, PLEASE, go somewhere else. This is an every month nightmare. I have always paid my bills on time but you would have thought I was the worst person in the world the way that ********* talked to me. She needs to go and maybe your business will get better. Anyway, you are listed as defendant now.
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I would neverrrrrr use these people again. If I knew my car loan was through them I would not have accepted it. They do not work with you and the customer service is horrible. I make ALL MY PAYMENTS ON TIME and the one time I’m late they tell me oh this loan is fairly new (had my car since last year) so we need you to get the payment ($100....payment is $305 and I paid $205) ASAP or we’re coming to get your car. Really? $100 y’all coming to get my car for. Psssh. The worst. Ready to refinance and get away from them.
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Never again
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Worse company to ever finance through!!! High interest rates and they are liars. My transmission went out in my car after only having it for 6 months. I had to put it in the shop for over a month with no rent a car or anything. I was told they would cover up to $3000 on the car the car all together was $4000 to get fixed and they only paid $2500 of their portion. Harassed me about the car for over a month and then had the nerve to say, “oh well things happen and this is what happens when you choose a used car.” They are rude and very disrespectful. I wouldn’t recommend them to anyone. They swear they are “trying to help” when really they are money hungry puppets especially CJ the collection person.
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They suck and lie and will turn your car off while you are driving and not late on your payments
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Great finance company to deal with, Always polite and would help out any way they could. Great staff working there.
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I have been with them for a year and a half, never had any issues. They are very polite and extreamly helpful. Rates are high but in a bind they helped me and still do to this day
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I had one payment left and asked if I could pay late. First I was told yes but than got called and asked to come in. At that time I was told no I couldn't pay late and told that no one told me I could pay late. Also that they would have to repo my car over one payment if I didn't pay. Mention I was never behind in almost four years. STAY AWAY From THIS PLACE.
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I will be looking for a different finance company after today they said I had owed two months on my vehicle came to pick it up on the day my payment was due
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Ive had nothing but good experiences with Whitestone. Its not their fault my finance rate was a little higher. (Had a repo during my first marriage) and little credit. They have always been nice and helpful over the phone and anytime I needed to be a few days late I just called and they put it in the computer. Would definitely finance again through them again. (Hopefully with a lower interest rate!)
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