Client Review on Whitefish Credit Union

Feedback:

I thought about giving 2 stars because Stacy is very wonderful and I really liked her. But Vernell, the insurance lady, was not very helpful at all. She was rude when I spoke with her and gave me condescending information. And this is after flagging her down after leaving a voicemail 3 weeks ago. She never called me back and so I called the main branch today and I asked to speak with anyone in the insurance department because I haven't gotten a call back. She told me she was going to be connecting me with someone named Angie and then when I was connected someone said hello and I said yes hello and there was a long pause and I said hello? She said yes and I said is this Angie and she said no this is Vernell.. Like seriously? Way to answer the phone. Will be avoiding this bank from now on. Such a terrible experience today.