Whangarei Central NZ PostKiwibank
Client Reviews on Whangarei Central NZ PostKiwibank
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A quick visit to post a parcel, very friendly atmosphere and quick service with a smile.
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Never have to wait too long to be served
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Awful service. The only person who was friendly was the trainee staff. The others seem to sit on their high horses and look down on ya. Just hope the trainee staff does not get trained to be like them!
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Some of the rudest staff I have ever come across. Similar to the review below I visited the store to send my Passport back to the UK for cancellation. The staff told me it would cost $85!!!! I showed them my letter from HM Passport office which clearly stated that the passport could be returned via standard mail but they still told me I was wrong. After refusing the $85 option they finally agreed to send it standard post but 'on my head be it'. At what point is it acceptable to insinuate documents will be lost? is your line of work not to send documents successfully? The woman serving me was smirking the entire time and being EXTREMELY patronizing. She basically told me my passport will never get to England. SO UN-PROFESSIONAL! RUDE!
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80 dollars to send a couple forms and an old invalid passport overseas what a scam. Also, customer service is horrible and unfriendly, probably best to avoid
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Goodluck actually getting served at all.
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Asked to have an important document held at counter and not returned to sender from our old P O Box .They would not do this. Disappointing. Not great customer service!
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