Client Reviews on Westpac Bank

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By SeMi Kwak Oct 14, 2019



The poorest service I had ever!When depositing notes, card stuck in the ATM on Saturday in the Westpac Place Branch on Kent Street .Gave the branch a few calls on Monday, nobody picked up.Called them again on Tuesday, a guy picked up the call and still talked and laughed loudly with his colleagues, totally ignored me. After a few seconds, he speaked "Hello", no greeting at all.Issue still not resolved!!


Poor service. I was on the queue and I could see already few customers walked away. I was told to be wait for 5-10mins and wait and wait 15mins - no one tried to help. The worst bank branch ever


Your pathetic


poor service.

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