Client Review on Western Shamrock Corporation

Feedback:

My husband and I have always dealt with the office in St.Mary's Georgia for our loan needs. In 2018 we decided to let Western Finance do our taxes for us. We went to their office with everything that was needed to complete our taxes. The lady prepared them and we left, got our taxes a few weeks later. So in January 2019 we get a letter from the IRS saying we owe taxes because all of our income wasn't included when our 2018 taxes were prepared. We went to the St.Mary's office and the lady was very rude and didnt want to help us. After that I have been trying to reach someone in the corporate office but noone will return my calls . We have never had a problem with our taxes before.