Client Reviews on goldbuyersinchicago.com

    • 4.9
  • 97 Reviews

Most helpful positive review

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By Joanna Roguska Oct 13, 2019

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Most helpful critical review

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By SmileZ ThaGOD May 16, 2019

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I came to west town jewelry this Saturday based on all the terrific google and yelp reviews. I wanted to see for myself if it was true or not. I had my mother’s sterling silver flatware and tableware and also a lot of my families old jewelry. I came in to the store that was really nice and clean and waited as there was a person that was a regular customer in front of me. I sat down in this comfortable leather chair and listened. Gabe as on a first name basis with this regular customer and they were done with the transaction and talking about their kids. I really like what I heard because it was like a real family operated shop that paid attention to detail and remembered names. Gabe explained everything up front and put me at ease. He explained value and how he was paid. He has been in this business for over 20 years and as I could tell was a real expert. I stayed for over an hour! The man educated me on current market conditions and also told me what my items were worth. He was upfront, not fake and was honest. I ended up selling all of my items. I will definitely be back! He paid me very close for my jewelry, but the reason for this review is because of he unbeatable customer service and expertise. I wish there was ore businesses like this.

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Gabe the owner has always been fair with us , and treated us with respect. We always take our business to West Town Jewelry!

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Based on the great reviews I read on google and yelp I decided to go to west town jewelry. The owner Gabe greeted me with a smile and was very happy, inviting and enthusiastic. I did my research so I knew what Was going on and I knew all about the gold market as I am investing personally. Gabe really showed me that he is an expert in his field. He showed me the exact market price of gold and even showed me what he gets for it. By the way it is what I thought it should be. He has an ex ray machine that is very cool. The machine shows you the exact carat and also shows silver and anything else the jewelry is made of. He then shows me the scale. I have read of businesses not showing you the scale. He added everything up and then checked out my diamonds. I had a lot of jewelry that I sold him. I am not a person that usually like going into shops to sell items, but it was an amazing pressure free experience. I truly felt like I’ve known him for years. Great business, great customer service and great location. I will be back with my aunt next week.

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Went to west town jewelry and loan and brought in some costume jewelry that I that other pawn shops told me were nothing gabe the owner has a xray machine that tells you weather it's real gold or not well he put each piece of costume jewelry I had and some of them had little gold beads in between the the regular beads well they turned out to be real gold so gabe the owner took the time to take apart the necklaces and weigh how much gold I had I made I made 125 dollars of garbage jewelry that other pawn shops told me to just throw away a big thank you to gabe if it wasn't for his honesty I would of threw away over a hundred dollars I recommend this place very very highly

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I took a chain there and gabe have me a real reasonable price.

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I was looking for a buy and sell Jewelry store as I didn't have good experiences of other places in Chicago, so when I read all the great reviews, I just had to check this place out. I called and spoke to Gabe (the owner) and indicated that I had some misc gold jewelry, old watches, and other oddities that I was looking to sell that if he bought any of these items. He told me to bring them in and he would give me a fair evaluation of my items. To make a long story semi-short, a family member and I checked out his store about an hour after I called. It's no lie, this man is a great. He is very down to earth and explains the worth of your items and the techniques he uses to give you the best value for your items. It was quiet when we first arrived, and soon after customers started coming in and it got really busy. Since we were not in a hurry and had several items for him to review, he attended to his other customers first then came back to us very quickly. He was very thorough in checking the items and told us what each item was worth. He also gave us some really good tips that others in this business don't do at all. I was able to sell my gold jewelry at a great price and received more than what I was expecting. He made our experience so pleasant, that we are going to dig for more items to go back and support his business. Thanks Gabe!!

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They are great people they give top dollar for your silver and gold and they will answer any questions you have over they are one in my book see you guys soon

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I go to west town jewelry and loan for all my jewelry and coins. Gabe is really a great guy to go to. He is friendly and very honest, unlike many other pawn shop businesses. I wouldn't trust anyone else or any other shop. If you're looking for a trustworthy and reasonable place to go this is it! I would recommend this place to everyone. The business is wonderful!

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Gabe was an awesome help! He help me identify each jewelry piece and was extremely friendly. His store was clean and had a great atmosphere. Everyone should go here!

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I decided to go to this place because of all the good reviews. They are not exaggerating, Gabe is a great guy. He is very fair and honest. He doesn't try to cheat you when it comes to the value of your items, like other pawn shops often do. I've made many trips to this business in the past three months and I will continue to come here in the future. I would defeinitely recommend this place to everyone.

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