Client Reviews on West Okoboji Pawn

    • 2.6
  • 9 Reviews

Most helpful positive review

0 people found the following review helpful

By Rob Sandman Jul 17, 2019

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Most helpful critical review

0 people found the following review helpful

By Daryann Baldwin Sep 19, 2019

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The ladies that run the place are a little disrespectful at times and I haven't seen much effort from them offering to help their customers or even take initiative to ask if there is anything they can help them find. In terms of being a pawn shop, their business practices of loaning money and what you pay each month doesn't apply to paying for your loan is unethical, but they seem to have a monopoly on this type of business. Their prices are too high and offers on pawned items are ridiculously low to the point of being insulting. I was offered $20 for a tablet I can easily get $150 for in great condition. I would have taken $60 as bad as I needed the money but $20? I'll pass. They are in a bit of a poor location to get traffic into the store. I feel they need to polish up on their customer service skills and business ethics.On the positive side: They have a decent selection of movies.

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These ladies are very nice and helpful. They treat you with respect, and I for one are glad they are there to help you out with extra cash.

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Don't sell anything They don't know anything about anythingand are too lazy to do a 10 minute fixfi will also rip you off more then you'd expect from a pawn store they are rude. No body go there

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Phone number is not valid I just needed to know if they had a item and couldn't even get a response over the phone

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Its a great little place has lots of guns games dvds tvs

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rude. asked them about a computer that was stolen if they had got one in. they would not talk about it.

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Yes the ladies there are VERY RUDE....save yourselves the time and hassle people.

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Awesome

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In one word, Rude. It has changed oweners from what I could tell. I didn't recognize either of the women working there, but they were quite blunt and rude. I brought in a game system (game cube) to sell and they told me to hook it up to a particular television. There were about 15 or so to choose from and nothing indicating which one to use so I plugged into the most accessible one that was turned on. I turned on the system and waited for one of the ladies to come over. To be fair I didn't have any controllers to prove that a game worked, but I figured if they have a game they could tell without a controller.One of the ladies came over and abruptly ordered me to hook it up to this other television, but I pointed out that it was all ready hooked up. She said she didn't care and walked away. I hooked it up to the other television and had the game cube up and running. When she returned she asked if I had a controller and I told her no and proceeded to explain when she cut me off and said we are done here then walked off. They weren't busy by any means, and I can understand about the controllers bit, but to be blatantly rude? I find that inexcusable and won't ever step foot through their backwoods wooden porch door again. To be quite honest I don't think they will be in business for much longer.

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