Client Reviews on WePay

    • 2.2
  • 51 Reviews

Most helpful positive review

0 people found the following review helpful

By fahad Jun 16, 2019

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Most helpful critical review

0 people found the following review helpful

By Cheris Cadotte Oct 16, 2019

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Overall Feedback:

Horrible you call and it is automated machine

Overall Feedback:

Absolutely terrible customer service, no ability to contact anyone in the company. They are being completely uncooperative with handling a massive dispute which has been a nightmare to deal with.

Overall Feedback:

Deplorable customer service. Turn around that borders on unlawful.Chase Bank, had to expect it.Shame on me for wanting more, right, Jamie Diamond?

Overall Feedback:

WARNING -This company is operating illegally. Do not give them access to you account information. They will remove money from you account without authorization. BEWARE. We are in the process of filing a local police and a federal complaint.

Overall Feedback:

ZERO ABILITY TO CONTACT ANYONE FOR SUPPORT. THEY SHUT DOWN MY ACCOUNT WITHOUT WARNING AND I CANNOT EVEN DISPUTE IT.

Overall Feedback:

There is absolutely no way to speak to anyone so frustrating NO customer service. I have been a long time customer and needed a copy of my W2 for taxes no way to reach anyone for help!!

Overall Feedback:

I had a great experience working with WePay and their payment solution. They are highly adaptable and enable custom white-label solutions. Their customer success team is very helpful!

Overall Feedback:

DON'T USE GOFUNDME, NOR YOU CARING NOR ANY PLATFORM THAT WE PAY HAS ANYTHING TO DO WITH. THEY RETURNED 450.00 IN DONATIONS BECAUSE THE BANK ACCOUNT WAS LINKED TO A UNITED STATES VIRGIN ISLANDS BANK. REMEMBER THE US VIRGIN ISLANDS HIT WITH 2 CAT5 HURRICANES????? THESE CHASE BANK SOBS ARE SCUM. THESE PLATFORMS WERE CREATED FOR PEOPLE TO RAISE FUNDS, AND THE SCUM BANKS BOUGHT THEM OUT. POS COMPANY!!!!!

Overall Feedback:

This company fraudulently took money from my account and refuses to reply to me to fix the situation. There is no way to talk to customer service, and they do not reply to their support tickets apparently. This company is obviously a scam and should be shut down and sued.

Overall Feedback:

An excellent company with the metrics to back up their talk

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