VERISTONE CAPITAL
Client Reviews on VERISTONE CAPITAL
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I had an excellent experience working with Veristone. I borrowed money for a short-term real estate deal. Veristone was professional, flexible, responsive and professional at every step of the way.
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I Started the loan process on Feb 3 and it's now March 26 and nothing. Last communication I sent was March 15 asking how much longer I should expect funding. I still haven't heard back. I found funding from another lender who will fund my project tomorrow. I chose Veristone because of all of the good reviews but I'm very disappointed. Maybe my project wasn't large enough for them to take me seriously. Update: As of June 4th, I was able to complete the remodel/flip and sold it in one day for a $90k profit. Thanks to the other lender that took me seriously.
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I subtracted two stars at first and before reaching the end of my long review, I realized there were three strikes against him so I deducted another star. Please read until the end...one star went flying out when the principle, DJ, somehow assumed that it would be appropriate to drop an F bomb, when the docs were in escrow ready to be signed, and for the reasons I will shortly explain, I refused to sign them. If I have never seen a principle lack proper manners Maybe that is the way he is taught to interact, or maybe that is how he interacts with others, The other star went flying out because of the main reason that I refused to sign the docs; lack of clarity plus his borderline dishonesty. I asked why certain things happened the way it did. His response was that "I never said the process would not be this way!" I usually do not trust people who use double negatives. Upon further inquiry, he did point out that I signed on some page and gave him permission to take certain actions, even though I verbally pointed out to him why I do not want certain things to be done a certain way. As he put it: I never said it would not be that way! I texted the escrow agent and apologized for canceling on the day that we were supposed to sign the docs. If he was a regular employee, who was trying to prove himself worthy of working at that office, I would have been much more understanding of his actions. However, as a principle, his word choice and his dishonesty was in no way acceptable. He wasted my time and that of many others for a total of 5 days. Had he been honest, I would have most likely accepted certain methods being just part of the way he does business, and this review could have been a 5 star review. One final thing: if he sends the documents to escrow at 4:20PM on a Friday, the documents said that the clock was set to start on that very same Friday. Considering that most people will not be able to make it on time to escrow with just a half hour notice before escrow closes, and his attempt to collect some $30 ot $40 dollar for that one day is indicative of being a cheap shrewd guy. The funny thing was that he did not even get my last name correct and upon correcting it, per the unchanged escrow docs, he wanted to collect his $30 to $40 fee for that day. While I do not recommend that you stay 100% away from this business, assume that everything he says is 100% a lie and ask him to wirte down what he says and sign and date the bottom. Otherwise, once you get to the end of the process, you will realize that one of the parts of the contract says that any promise made to the client is void and the docs of the escrow are the only governing docs. So he has a carte blanche to lie and make any promise needed to win your business. OK. Maybe I should deduct another star, because I was reminded that he even had the audacity of telling me that my dollar amount was insignificant, that he closes on multi-million dollar deals, which begs the question, why did you accepted the loan or even spend some of your precious time on this loan? Either do not work with small potatoes like me, or if you did, making any such statement will only make you look insignificant. Not your client. I have never seen someone who makes a living by charging for his services, say things to make his clients feel bad about doing business with him! And with a combined net worth in excess of $2 million dollars, and using a $350K rental property to secure a short-term loan for $100K, he should be more than happy to work with me as he has nothing to worry about. And knowing about my long-term plans of purchasing a multi-family rental unit, he just lost any future short-term loan that I might have needed.
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As a beginning investor, I was confused how the real estate investment side process and if it is really like HDTV shows. Rob Apostle, took the time to sit and walk me through the loan process, talked me through the rehab process, interview multiple general contractor and their subs. Than he discussed "Target" an area. Interviewing a broker that specialized on investment properties. As I flipped my first home and current, Rob, made sure to walk me through the draw process and followed up with me weekly making sure I was in my timelines. I truly feel that Veristone staff, are supportive and service is 5 stars.
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Love these guys, and gals;). Helped me fund the acquisition of an off market deal that necessitated an all cash offer. Managed to get the deal done in 2 days. Highly recommend.
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Veristone is the BEST! Great people! Always willing to be helpful.
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All of my dealings with Veristone have been wonderful - everyone is so helpful and accommodating!
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Save yourself the trouble and avoid at all cost.
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I asked a question and I said "sorry then thats not the loan im looking for" and after that they just hung up..worst experience ever..rude people
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Veristone was so helpful in getting us the funding we needed to purchase a fix and flip. Efficient and professional the whole way thru.
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