Client Review on Velocity Community Credit Union

Feedback:

This company is by far the worst I have ever felt with. I was persuaded into purchasing a $2000 warranty to cover "anything wrong" with my car when I was finalizing my auto loan. Now 2 years later after never missing a payment and when I need their help to cover the damage on my car they aren't there to help. And when I ask for a a full refund of the warranty I'm told no. Absolutely unprofessional! The warranty is suppose to help me when something goes wrong not prolong the issue. I have been without my car for 2 months now. If I could leave anything lower then zero stars believe me I would have.