Client Review on valleyoak

Feedback:

I have been going here to make my car payments through a different credit union for years. Well there was a huge error on their part and the manager took responsibility on their part since I had to pay late fees and so forth. I made a mental note to always ask them if it’s going in the right account. And today as I was ask the teller to please make sure it goes to the right account since I had problems and she told me it’s my responsibility to make sure it’s goes to the correct account and she was NOT nice about it! First of all it’s NOT my job to make sure it goes to the right account! I gave you my payment book for you to get the numbers from! And I don’t feel like I should have to double check your work! I will refuse this teller next time!!!