USPawn and Loan
Client Reviews on USPawn and Loan
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Worst pawn shop ever!!!!
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Dude who runs the show here has no morals. Selling people junk wrapped in lies is the only thing this pawn shop can promise you. Do not go here if you value your money and like working with honest people.
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A lair and crook... i bought a car from him was short on the down payment, gave him a title to another cari owned he kept it until i paid the down payment in full... while he had the title he put a lien on it in his name and had his repo guys come get my car that i gave him the title to... he is a scam artists..
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BUYER BEWARE!The short: Avoid this shop. I speak only as a buyer, but judging by my experience (and the other negative reviews), you do NOT want to pawn things here, either (check out Google reviews, there are shops with GREAT ratings who will treat you fairly--iPawn in Little Rock, for one, has 4.6 stars with over 100 reviews). I was just buying an appliance. I can't even IMAGINE buying a vehicle from this dishonest and unethical man. (Side note: One of the his assistants was extremely helpful, and if he were the one in charge, I'd have a different opinion. More on this later.)The long: I came across a Facebook ad for an appliance I was interested in purchasing. The appliance was advertised it as "Looks good and works great!" As I live outside of town, I called to ensure they still had it and to verify it matched the description. Since the man who answered the phone said yes, I made the 45 minute drive to pay and pick it up.As soon as I got there, I took a look at the item. It looked fine, but I said that I wanted to pull up to the door to the shop it was located in and ensure that it would fit in the car. He explained that there was a gate that he'd have to unlock first (there wasn't) and wanted me to pay first. I was pretty confident it'd fit, so I started to get out my card to pay. I asked for him to confirm once more, though, that it worked. He said, "Now, I didn't say that." I told him that the ad says it "works great." His response: "Oh, well that's just marketing."I asked to plug it in, just to see if it looked like it'd work. He agreed and we started to look for the cord. It was somehow stuck inside the machine (no big deal). His VERY helpful coworker helped me with it for 20 minutes while the the owner briefly stared disapprovingly before going back to the front. While the owner was away, the coworker told me that he had personally tested it months ago when they received it, and that it worked. He also said that if it didn't work, that I could just bring it back. I told him that the owner said no, that if I bought it and it didn't work, that was just tough luck. We're talking about a $200 appliance here. I'm not willing to pay that amount to gamble on it not working. Luckily, the affable assistant (coworker? friend? I was never clear) went above and beyond, and offered to hook it to water while it was plugged in to ensure that it worked properly. It looked like everything was going to work, so I was ready to purchase. The coworker and I wheeled it to the door, to once again ensure it would fit (although he and I were 99% sure, I needed to check. I wasn't willing to borrow a larger vehicle and make the trip again--the item was already overpriced and I was starting to second-guess my decision to support the owner who had been quite abrupt throughout the process.)At this point, the owner stepped in and said, "Well do you want it? You can't go make sure it fits then decide whether or not you want it." I said, "Really? You're going to give up a $200 sale rather than let me verify I can get it home." He confirmed that this was the case.Leaving was a very easy decision. I only drove to his store to pay his overly high price because I assumed that buying it from a store would be more trustworthy than buying from a private seller. I was very mistaken. I've since bought one from a very nice gentleman on Craigslist for just under 1/3 the cost, who told me to call him if I have any problems so that help and/or refund my money. Lesson learned. Negative review left.I'm aware that the owner monitors these reviews, and will certainly reply back back with an illogical argument as to why I was the person in the wrong. He's done it on every review. I'll provide my response to him now. The customers are NOT the problem. There are other (far larger and far busier pawn shops) with great reviews. It's not the customers' fault. Start by being helpful and polite, and start running an honest business, and your business will grow...and it'll grow because it is GOOD (and not because you have zero nearby competition.)
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Was in and out in maybe 10 minutes wanted to pawn some stuff for 35$ for gas money was told nothing i had was worth anything wanted to pawn my tools till next Friday almost 300$ worth of tools was told I could get 20$ maybe 25$ depending on brand
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Pricing is fair and he is straight with you. Plus he gave me a chance when most places said no. Great place to buy from.
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If you're looking for a reputable pawn broker, then don't go here! Ethics...has none! Reportedly, even that community doesn't hold high regard for his business practices.
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Just bought we wedding set for wife....super nice people and what a deal!!!! Happy wife happy life!!! Going back to buy more stuff soon I love the guitar selection.
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The owner was extremely rude to me (and my husband). We were wanting to buy a boat (cash in hand) and he was less than willing to help us. Would not guarantee the boat or allow us to put it in water to test it. Who buys anything without making sure it all works in the medium in which it is to be used?? We will not be back and will advise everyone we know to avoid this shop.
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Just bought a car from US PAWN yesterday.. our son was nearly killed last June & it train wrecked us financially, as we were in & out of numerous hospitals. He used CAC to get us financed & was kind & helpful throughout the process. I still have a job (& a dependable way to work) due to him going above and beyond to help us figure a way to get our Tacoma.
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