Client Reviews on URW 831 Members Federal Credit Union

    • 4.1
  • 16 Reviews

Most helpful positive review

0 people found the following review helpful

By Jacquline Stephens Oct 16, 2019

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Most helpful critical review

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By tiffany mclaughlin Jul 16, 2019

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I love the Sevice here amazing

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This is a very out of date place . You can not access anyone by phone or check your balance by phone . Compared to other banks and credit unions this one is so far behind today’s world it’s crazy. I would not recommend this place and am moving to SECU .

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Cannot get anyone to answer the phone. 25 minutes so far and so far I’m still waiting to speak to someone.

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I love this credit union! They are the best and has the best customer service, some more than others!

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Best in Customer Service...Great Tellers!

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The lady Terry who answers the phone is beyond rude. I asked her for her help and she got an attitude with me. Very poor customer service.

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I love how they are so friendly and show they care by helping you in making your banking experience with them a success! If you want to save and boost your credit and be treated with respect while dealing with your money....URW is the place to go! I love you all and stay bless❤ Happy New Year

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I love urw

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I love URW credit union. They are very informative and always nice to see smiling happy faces that are willing to go above and beyond to help you. I would reccomend this Credit Union to any and everyone I know.

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I enjoy going here to do my banking as well as other things. They are very helpful in meeting your needs. Very polite and friendly. They make you feel at home. So it's a very great experience to come in and they know you by name. I'm always presented with a smile. Thank you URW!

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