Client Reviews on Upserve
Feedback:
AWEFUL AWEFUL AWEFUL CROOKS WILL STEAL YOUR MONEY. I have been in the restaurant industry for 16 years and never been treated the way upsurge treated our restaurant. It' sad I even have to rate them with a one star because they deserve zero. I called for pricing and information on services and they informed me I had to sign some paperwork in order to get that information. My company went ahead and signed but we were clear about only wanting information. We decided in the end to choose to work with upserve. 8 weeks later our restaurant never received any services of hardware. Talk about hard times- working a busy restaurant without a POS system. Then they have the audacity to call me and say I'm not paying my bill. First of all I never received a bill and second of all I had no services nor equipment so what exactly do I owe them money for? They were quick to call me and say they will be shutting my services off if I don't pay them (I still had not received anything so I had no services to be shut off) but I called and called and called customer service and emailed the contacts I had been in touch with initially only to be told my "case" had been sent to "upper management." Two months after that I find out that "upper management" is a collections agency. This is ridiculous, if Upserve wants to answer my calls and return my emails that would be amazing. I want to know why I never received anything but yet still I'm being told that I owe them $7,000.00. They are having a collections agency call me and say that if I pay by October 31st then I get to only pay $1200.00 Whooohoooo! What a deal.... how do they get away with this?! As an owner of a Mom and Pop this company will not root for you, please do not use Upserve they don't care about your business.
Feedback:
My small business switched to upserve for our pos system. It is easy to use, reliable and aesthetically appealing. It allows us many features and reports that are essential to our efficient operations. Customer support is available 24/7. Very pleased with this system.
Feedback:
Lots of glitches recently. Support is always helpful but I wish there was more online tutorials. Easy to use. But lots to learn. I’m almost positive we aren’t using it to it’s full advantage.
Feedback:
Upserve had a very solid POS system. Not without flaws, but their customer service is pretty helpful.
Feedback:
POS redefined. Simple, Stable and Scalable.
Feedback:
Excellent customer service ...very friendly employees, very helpful and eager to help -Upserve is an excellent company always striving to improve- highly recommend.
Feedback:
We’ve been using Bread Crumb for a few years now, and the updates are gettin better and better all the time. Very user friendly.
Feedback:
The people there are so nice and it's such a great environment to be in.
Feedback:
Can really help your buisness add into its core. Super easy to use. Easy to installl - easy updates!
Feedback:
Upserve has been really helpful in keeping all the management in our restaurant informed even when not present.
Email Us
Our team would love to communicate with you and generally responds within 24 hours.
Our Partners
become a partner
